Our Mission
Our goal is to be the preferred choice for alternative pet care solutions by providing a variety of affordable pet care services.
We are more than a pet care service.
- Like people, we know that all animals are individuals and possess their own unique personality as well as needs. This is why every service we offer is personalized to best fit your pet’s needs – there’s no “one size fits all” to our services!
- We pride ourselves on REALLY getting to know all our clients – whether they have two legs or four.
- We will always provide nothing less than exceptional care for your precious pet. Going above and beyond – this includes thoughtful touches like retrieving your mail and watering plants as needed while we’re at your home.
- You can count on your pet being safe and well cared-for at all times, even in the unlikely event of an emergency.
- We believe that clear and frequent communication with our clients is essential – we will always provide you with a prompt text update and a picture of your pet when providing any service.
- We will always strive to continue improving; we’ll continue operating as if every client testimonial is of the utmost importance.
- We promise to care for your animals as if they’re our very own – and we keep our promises.
We are a promise, a commitment, and a unique bond formed with both you and your beloved pets.
Recognizing the individuality in each creature, we believe that pet care should never be a ‘one-size-fits-all’ proposition.
Every service we provide, whether it’s daily visits, overnight stays, feeding, walking, litter changes, or medication administration, is tailored to meet the specific needs of your pet.
Our intimate understanding of our clients extends beyond those with four legs. We invest our time and effort to build meaningful relationships with you as well, because we’re more than service providers – we’re partners in caring for your furry, scaly, or feathery friends.
With a dedication to excellence, we ensure that your pets are not just looked after, but cherished and cared for just as they would be in your hands. Our service comes with a touch of home, ensuring your plants are watered and your mail collected whenever we’re at your residence.
Safety is paramount to us, and we take every step to ensure your pet is protected, comfortable, and loved even in emergencies.
We value transparency and constant communication. Expect prompt updates, complete with a picture of your pet, to reassure you that they’re in the best of care.
Our pursuit of perfection is ceaseless. Every feedback is an opportunity for us to learn and grow, as we strive to elevate our service beyond your expectations.
We’re not just providing a service, we’re keeping a promise. The promise to love and care for your pets as if they were our own.
Our ambition is to be your first choice for reliable and affordable pet care solutions, offering an array of options to cater to all of your pet’s unique needs. We are here to provide love, care, and comfort to your pets, whenever you’re unable to. This is our pledge to you.
Thank you to all of our current, and future clients and pets.
The Austino’s